James Hardie Siding Elite Contractor in North Carolina
January 29, 2026

What Do I Need to Know Before Getting a Roof Replacement Service?

If your home is more than 20 years old and still has its original roof, it’s probably time to start thinking about replacing it. However, we know that many homeowners get overwhelmed with the idea of scheduling a roof replacement. With so many decisions to make and options to choose from, it can be tempting to put it off until a more serious issue arises. 

The Carolina Exteriors team has your back! Feel more prepared for your roof replacement project by reading our tips in this guide. 

Choosing the Right Roofing Company Is Key

The most important decision you’ll make for your roofing project is who you hire to do the job. The right contractor will guide you through the process, answer your questions along the way, have a before and after gallery from previous clients, and help you make the best decisions for your home. They’ll also use high-quality materials so you’ll know that your new roof will last. 

When searching for a roofing contractor, look for a company that has a proven track record of work in your community, reading through reviews to help you make your decision. You’ll also want to choose a roofing company that is licensed and insured to give you added peace of mind. We hope you’ll agree that the Carolina Exteriors team meets all of that criteria!

Material Makes All the Difference

Next, you’ll want to do some research on the different types of roofing materials. Here at Carolina Exteriors, we proudly offer asphalt shingles, which are designed to withstand our wide-ranging North Carolina weather. Best of all, these shingles require very little maintenance and they come in a variety of styles and colors, so you can choose a roof that complements the rest of your home’s exterior. 

Our team believes in using only the highest-quality materials, which is why we offer asphalt shingles from two of the leading roofing manufacturers in the country: CertainTeed and Owens Corning. 

Consider Cost vs Value

Finally, you’ll want to think about your budget for your project. While you do, we’d encourage you to weigh the cost vs value of your project. While installing a new roof on your home is certainly an investment, it’s one that will pay off, especially if you choose a reliable contractor that uses high-quality materials. 

For our customers, we’ve seen that the average return on investment for an asphalt shingle roof replacement ranges between 51% and 59%, adding value to your home. Beyond that, a new roof also keeps your home protected, helping to prevent structural damage down the road. A new roof is ultimately a good investment, especially if you’re planning to stay in your home for the foreseeable future. 

Additionally, here at Carolina Exteriors, we proudly offer a 7-year labor warrantyon top of our manufacturer warranties, giving you further peace of mind that the cost it takes to replace your roof is well worth it.

What’s Included in a Roof Replacement?

Of all home remodeling projects, installing a new roof is perhaps one of the most important.  Even though roof replacement isn’t the most glamorous, should you have an old roof fail, allowing water to destroy the inside of your home, you’ll quickly understand the importance of having a structurally sound roof installed on your home.

Roof replacement is not something to take lightly or delay – failing to heed the warning signs that you need roof replacement can ultimately lead to extraordinary replacement costs beyond that of the roof itself, displacement, and great stress and anxiety.

Once it’s determined you need a new roof, either based on the age of the shingles, warning signs such as discoloration, missing granules, broken/cracked shingles, or even a leak – understanding what’s included in a roof replacement project is equally as important. The steps involved, materials used, safety, supervision and jobsite management, etc.

The Roofing Process

  1. Jobsite Setup – move items that might become damaged during demo (patio furniture, grills, etc.) and use tarps to cover plants, landscaping, shrubs, etc.
  2. Demo – remove all existing shingles, underlayment, ridge caps, etc. and discard into a debris container or trailer. Damaged/old/compromised valley flashing and drip edge (if applicable) is also removed and discarded.
  3. Inspect – assess the condition of the existing roof deck. Nailing shingles into a compromised roof deck will If bad decking is observed, this should be replaced with new plywood, OSB or similar sheathing or 1 x 6 sheathing boards, whichever is applicable to your type of roof.
  4. Ice & Water Shield – this self-adhesive membrane is applied along the roof’s perimeter (i.e. eaves) and is designed to prevent melting ice from backing up under the shingles and penetrating through the sheathing, where the moisture can cause severe damage. Ice & Water shield is also applied to valleys, around penetrations (e.g. pipe jacks), skylights and all low slope areas (i.e. less than 4/12 pitch).
  5. Synthetic Underlayment – This synthetic layer, which replaces felt paper, covers the entire roof deck and is the second line of defense against leaks, after the shingles.
  6. Starter Shingles – these specialty strip shingles are installed along the perimeter of the roof, including the eaves and rakes. A bead of adhesive grips the underside of the first course of shingles, keeping them secure during high winds.
  7. Drip Edge – install aluminum drip edge around the edge of the roof, both the eave sides and gable sides.
  8. Shingles – install the shingle courses, staggered, starting at the eaves and working up toward the ridge. Where roof vents are being installed, these are installed as the progress of the shingles toward the peak.
    • Ridge Cap Shingles – finished in the same color as the other shingles, specific “cap” shingles are square sections installed over the ridge vent (connecting vulnerable parts where two planes of the roof meet).
  9. Flashing – apply the flashing around all areas where leaks might come into the house—against the chimney, around skylights and stack vents, etc.
  10. Ridge Vents – this continuous vent along the peak of the roof will help the air circulation in the attic space and can be integral in exhausting hot air and preventing winter ice dams. Ridge vents may not be included on older roofs, but installing them is a good idea whenever a house is re-roofed. If ridge vents are not practical, there should be other types of roof or gable vents installed to provide air circulation in the attic space.
  11. Completion – complete the final cleanup, including using mobile magnets to pick up nails and haul away debris.

Why Carolina Exteriors will not cut corners to save money!

Many roofers will leave out one or more of these critical elements because they know it costs more, and they are afraid to lose your job to a lower bid. It stands to reason, that for a lower or cheaper price, steps must be left out, details are sure to be missed, ultimately leaving you, the customer, with a sour taste in your mouth and contributing to the staggering statistics of unsatisfied customer experiences with construction-related projects.

The job, however, will be cheaper, and then it’s just a matter of time before problems emerge – not if, but when. At that time, the joy of a low price is soon replaced with the bitterness of an improperly completed job, and a great deal of unnecessary expense and inconvenience.

Carolina Exteriors will never sacrifice quality for the sake of offering you a cheaper roof, hoping not to lose your business to a lower price. We only install components of the CertainTeed Integrity Roof System or Owens Corning Total Protection System – for these reasons, we’re able to offer our customers iron-clad extended warranties backed by our manufacturing partners.

Trust Carolina Exteriors With Your Roof Replacement Project

After reading this article, we hope you feel more prepared for your roof replacement. When you’re ready to take the next step, trust the contractor that thousands of other Triangle area homeowners have relied on for exterior remodeling services. 

Schedule a free consultation with our team today to take the next step toward replacing your roof and keeping your home safe.

Wesley Newton headshot

Author – Wesley Newton

Co-Founder & Owner, Carolina Exteriors

A construction‑industry veteran with more than two decades of experience, Wesley leads Carolina Exteriors’ mission to deliver exceptional customer experiences on every project across the Triangle.

Read Wesley’s full bio →

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